REFUND & EXCHANGE POLICY
Shipping
How long does it take for merchandise to arrive? Standard shipping for orders in
the contiguous US takes 3-5 business days. International orders usually take 8 - 21
days to arrive depending on the destination and customs processing.
What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS PRIORITY
MAIL. International orders are shipped via USPS First Class International Mail.
How much does shipping cost?
It depends on your country and the size of your order. Please note: Orders
shipped outside of the U.S. are subject to regular customs duties and fees levied
by the destination country and are the responsibility of the customer.
Do you ship internationally?
Yes, we ship to almost every country around the world. Please note: Orders
shipped outside of the U.S. are subject to regular customs duties and fees levied
by the destination country.
How secure is this store?
This store automatically encrypts your confidential information in transit from
your computer to ours using the Secure Sockets Layer protocol (SSL) with an
encryption key length of 128-bits (the highest level commercially available). What
forms of payment do we accept? We gladly accept all major credit cards such as
Visa, MasterCard, American Express, and Discover.
What is your return policy?
Our goal is 100% customer satisfaction. If you are not completely satisfied with
your purchase, please return your item(s) to us within 21 days of the original
shipment date. We will gladly issue a refund if the item(s) have not been used,
washed or damaged and are in the same condition as when you received them.
Shipping and Handling is not refundable. Only items returned within 14 days of
their original shipment date will be eligible for a cash refund. Items returned after
14 days will be issued store credit. Returns should be mailed to:
HAPI Inc.
PO Box 32271
Jamaica, NY 11431
Still have other questions?
For additional information about HAPI Inc. please use the contact form or email
us at infohapifilm@gmail.com. You can also reach us at 646-907-8344. Thank you